"Fearlessness in those without power is maddening to those who have it"
"Fearlessness in those without power is even more maddening to those who work for those who have it"
The quote in the title if from Tobias Wolff. The subsequent quote may well have come from a woman I had to deal with at work today. You see, saying to someone, "Do you know who I am" while horribly cliched is still the quintessential way for pompous idiots to try and end an argument and get what they want in the most passive-aggressive manner possible. But you know what, if they were really that powerful, they would just come out and threaten you. Or better still, if someone told John Gotti he couldn't have something, he didn't threaten you at all, he would just wack you the first chance he got and let you be the threat to the next guy. Not that I want to condone John Gotti's actions, but he had a lot of power, not only in NYC, but everywhere. There's one guy I would bend over backwards for. John Gotti was so powerful, I'd recognize him, pick him out of a crowd, and do what he told me to. I mean, if Condoleeza Rice is told she has to wait in line for a no fat, low carb carmel mocchiato, I can see her breaking out with, "Do you know who I am?" and then getting what she wants. After all, the implied message here is, I'm such an important person that that not giving me what I want will be detrimental to your future, and any barista with even the tiniest sense of self preservation would, when going eyeball to eyeball with the second most powerful woman in the country (Oprah still has her trumped) comply. However, if John Gotti's wants a double tall Americano, he doesn't wait in line in the first place, you just give it to him and hope he leaves. My point here is that the truly powerful never have to flaunt how powerful they are. Logic would then dictate that the more a person has to flaunt their power, the less power they actually have. (However, there are a few things a person needs to consider before spouting this time honored phrase. For instance, a person is going to want to weigh their own sense of self worth against the actual worth of their self, as it were. Not that one need be famous or absolutely powerful for this little trick to work. For instance, Andy The Garbageman would be able to subjugate anyone on his route with this little turn of phrase because, after all, you fuck with Andy you wind up with three weeks worth of diapers and half-empty milk containers on your lawn. However, if Andy The Garbageman from Deerpiss, MT says this to someone living in Idaho, the only response he's going to get is an extended middle finger because he's threatening someone whom he doesn't hold any power over. This brings me to thepatient I dealt with today.
She called for a Rx (that's shop type for prescription, for all of you that don't work in the glamorous world of medical records) and was told that her doctor was in surgery and that it would be called in the next morning. She began to freak, in a pretty funny way. She told me that she had to go to work tomorrow and therefore had to have the Rx today. I started to repeat to her that her doctor was in surgery and that it would be called in the next morning, but she stopped me about three words in and said, "Listen to me," but didn't follow that up with anything so I again began to tell her that her doctor was in surgery and that it would be called in the next morning at which point she again told me that I wasn't listening to her. I assured her I understood what she was saying (if any of you are wondering, I am disgustingly polite when I'm on the phone.) but she countered by saying, "Yeah, but you're not listening to me". I'll admit, it dumbfounded me for a moment as I had to contemplate this woman's distinction between understanding her and listening to her. I regained my senses, though, and told her that there wasn't anything else we could do. That's when it happened. That's when she threw her ace. "Do you know who I work for?" Oh, the acid that was dripping from that question, it was enough to sink ships. I panicked for a moment. Sweet whistlin' Jesus, who did she work for? Why don't I know? Was she the consulate for some vindictive country? Would I, if I proceeded on this course, need to tell my family to go into hiding? Who does she work for?!? I answered honestly, "No mam, I don't." "I work for a lawyer who represents Dr _____." Whooo, is that a load off my mind. I mean, for a second there, I thought she might actually work for someone who might actually be able to at least cause an inconvenience in my life. Seriously, I thought that. The line was quiet, the air tense. She had moved the pieces and had waited for me to accept check-mate. I told her I was sorry and she began yelling, "No, no, no," into the phone. Luckily, I was rescued by a random doctor's assistant that had been listening in. I transferred her to the assistant and listened as the assistant reiterated what I'd already said and then, comically, said, "Well, I've never heard of him and you're just going to have to wait until morning" at which point they hung up.
So let that be a lesson for all of you drug seekers out there, lie! Say you work for a lawyer representing Michael Jackson and you're going to send him to the offending party's house to babysit their kids if the offending party doesn't cooperate with your asinine request. At least be creative about it. At the very least, recognize that threatening someone with power that someone who pays you possesses will do nothing more than get you laughed at by a meager medical records supervisor who just kept you from getting what you wanted.
The quote in the title if from Tobias Wolff. The subsequent quote may well have come from a woman I had to deal with at work today. You see, saying to someone, "Do you know who I am" while horribly cliched is still the quintessential way for pompous idiots to try and end an argument and get what they want in the most passive-aggressive manner possible. But you know what, if they were really that powerful, they would just come out and threaten you. Or better still, if someone told John Gotti he couldn't have something, he didn't threaten you at all, he would just wack you the first chance he got and let you be the threat to the next guy. Not that I want to condone John Gotti's actions, but he had a lot of power, not only in NYC, but everywhere. There's one guy I would bend over backwards for. John Gotti was so powerful, I'd recognize him, pick him out of a crowd, and do what he told me to. I mean, if Condoleeza Rice is told she has to wait in line for a no fat, low carb carmel mocchiato, I can see her breaking out with, "Do you know who I am?" and then getting what she wants. After all, the implied message here is, I'm such an important person that that not giving me what I want will be detrimental to your future, and any barista with even the tiniest sense of self preservation would, when going eyeball to eyeball with the second most powerful woman in the country (Oprah still has her trumped) comply. However, if John Gotti's wants a double tall Americano, he doesn't wait in line in the first place, you just give it to him and hope he leaves. My point here is that the truly powerful never have to flaunt how powerful they are. Logic would then dictate that the more a person has to flaunt their power, the less power they actually have. (However, there are a few things a person needs to consider before spouting this time honored phrase. For instance, a person is going to want to weigh their own sense of self worth against the actual worth of their self, as it were. Not that one need be famous or absolutely powerful for this little trick to work. For instance, Andy The Garbageman would be able to subjugate anyone on his route with this little turn of phrase because, after all, you fuck with Andy you wind up with three weeks worth of diapers and half-empty milk containers on your lawn. However, if Andy The Garbageman from Deerpiss, MT says this to someone living in Idaho, the only response he's going to get is an extended middle finger because he's threatening someone whom he doesn't hold any power over. This brings me to the
She called for a Rx (that's shop type for prescription, for all of you that don't work in the glamorous world of medical records) and was told that her doctor was in surgery and that it would be called in the next morning. She began to freak, in a pretty funny way. She told me that she had to go to work tomorrow and therefore had to have the Rx today. I started to repeat to her that her doctor was in surgery and that it would be called in the next morning, but she stopped me about three words in and said, "Listen to me," but didn't follow that up with anything so I again began to tell her that her doctor was in surgery and that it would be called in the next morning at which point she again told me that I wasn't listening to her. I assured her I understood what she was saying (if any of you are wondering, I am disgustingly polite when I'm on the phone.) but she countered by saying, "Yeah, but you're not listening to me". I'll admit, it dumbfounded me for a moment as I had to contemplate this woman's distinction between understanding her and listening to her. I regained my senses, though, and told her that there wasn't anything else we could do. That's when it happened. That's when she threw her ace. "Do you know who I work for?" Oh, the acid that was dripping from that question, it was enough to sink ships. I panicked for a moment. Sweet whistlin' Jesus, who did she work for? Why don't I know? Was she the consulate for some vindictive country? Would I, if I proceeded on this course, need to tell my family to go into hiding? Who does she work for?!? I answered honestly, "No mam, I don't." "I work for a lawyer who represents Dr _____." Whooo, is that a load off my mind. I mean, for a second there, I thought she might actually work for someone who might actually be able to at least cause an inconvenience in my life. Seriously, I thought that. The line was quiet, the air tense. She had moved the pieces and had waited for me to accept check-mate. I told her I was sorry and she began yelling, "No, no, no," into the phone. Luckily, I was rescued by a random doctor's assistant that had been listening in. I transferred her to the assistant and listened as the assistant reiterated what I'd already said and then, comically, said, "Well, I've never heard of him and you're just going to have to wait until morning" at which point they hung up.
So let that be a lesson for all of you drug seekers out there, lie! Say you work for a lawyer representing Michael Jackson and you're going to send him to the offending party's house to babysit their kids if the offending party doesn't cooperate with your asinine request. At least be creative about it. At the very least, recognize that threatening someone with power that someone who pays you possesses will do nothing more than get you laughed at by a meager medical records supervisor who just kept you from getting what you wanted.

